Refund policy

Refund Policy Overheard in the Gallery 

Each work sold by Overheard in the Gallery is a high-quality, limited edition print produced to order. As these works are editioned and made specifically for each customer, all sales are final.

Returns and Refunds

We do not accept returns or offer refunds for change of mind, incorrect selections, or orders placed in error.

Returns are only accepted where a print has arrived damaged in transit.

If your order arrives damaged, please contact us within 7 days of delivery and include your order number and clear photographs of both the artwork and its packaging.

Where damage is confirmed, we will produce a replacement print. In order to protect the integrity of the edition, the original damaged print must first be returned to us and will be destroyed. We cannot issue a replacement without return of the original work.

Refunds are not offered for damaged works where a replacement is available.